Privacy Policy

Effective as of: July 17, 2026

FaithBot is a place to explore faith and ask honest questions — privately and without judgment. This Privacy Policy explains how FaithBot collects, uses, and discloses information, and the choices and rights you have. We collect as little as possible, and you can use FaithBot without giving us your name.

FaithBot is developed and operated by the Innovation Team of the International Mission Board (IMB) ("we," "us," or "IMB"). By using FaithBot, you consent to the practices described here.

Information we collect and how we use it

• Your conversations. The messages you send and FaithBot's replies are stored so the conversation can continue, so we can improve quality and safety, and — if you sign in — so you can return to them. Conversations are automatically deleted after 90 days. From them we derive de-identified statistics (such as language, general region, and topic) that are not linked to you and that we keep to understand overall usage and trends.
• An anonymous identifier. We place a random ID in your browser (a cookie) so your session works and — if you're a guest — so your usage allowance is tracked. It is not linked to your name or identity.
• Approximate location and network data. We do not store your raw IP address. We keep a one-way, salted hash of it, plus an approximate location (such as country or region). Like most websites, this data does not by itself contain personally identifiable information; we use it to analyze trends, administer the service, prevent abuse, and understand where FaithBot is reaching people, on an aggregate basis.
• An optional account. If you choose to sign in with Google, we receive your name and email address so we can save your conversation history and let you return to it. You may use FaithBot fully as a guest without ever signing in.
• Optional prayer or follow-up requests. Only if you choose to share contact details to talk with a real person do we store that information — and we use it solely to follow up with you.
• Basic usage analytics. We use Google Analytics to understand aggregate, non-identifying usage, such as how many people visit and which languages are used.

Cookies

A cookie is a small piece of data stored by your browser. FaithBot uses a small number of functional cookies; they are not linked to personally identifiable information while you use the service:

• fb_anon — a random, anonymous session identifier.
• fb_user — set only if you sign in, to keep you signed in.
• fb_human — a short-lived token confirming a browser (not an automated bot) passed our security check.

Third-party services

To provide and protect FaithBot, a limited amount of data is processed by trusted providers:

• AI model providers. Your messages are processed by AI language models accessed through OpenRouter. We restrict this to vetted providers and request that your data not be retained or used to train their models.
• Cloudflare Turnstile. We use Cloudflare Turnstile to protect FaithBot from automated abuse. Cloudflare processes limited technical signals from your browser to distinguish humans from bots. See Cloudflare's Turnstile Privacy Policy.
• Google. Google Analytics (usage measurement) and, if you use it, Google Sign-In.

Sharing of information

We will not sell or rent your personal information to other organizations. We may disclose information to service providers who help us operate FaithBot (as described above), and where required to comply with the law, respond to lawful requests, or protect the rights, safety, and security of users and the public.

Security

We take reasonable measures to protect the information in our care, including transport encryption (HTTPS), storing only a salted hash of network addresses, and limiting access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Protection of children

FaithBot is not directed to children under the age of 13. In keeping with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 — with or without parental consent. If you believe a child has provided us personal information, please contact us and we will delete it.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, to object to certain processing, and to withdraw consent (without affecting processing already carried out). You can also:

• Use FaithBot as a guest, without an account.
• Decline to share any contact information.
• Delete any saved conversation at any time (when signed in). Deleting permanently removes that conversation and its messages. We keep only de-identified statistics (such as language, general region, and topic) that are not linked to you.
• Request deletion of your account data, or exercise any of the rights above, by contacting us.

To make a request or lodge a concern, email innovation@imb.org. You also have the right to lodge a complaint with your local data-protection authority.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "effective as of" date above. Your continued use of FaithBot after a change means you accept the updated policy.

Contact

Questions about this Privacy Policy or your data? Contact the FaithBot team (Innovation Team, International Mission Board) at innovation@imb.org.

FaithBot is a companion and a first step — never a replacement for the Bible, a local church, or real relationships. This policy is provided in English, which is the authoritative version. Please also review our Terms of Use.